Terms of Service

Welcome to Ecolbrew. These Terms of Service (“Terms”) govern your access to and use of our website www.ecoldbrew.com, products, and services operated by Ecolbrew (“we,” “our,” or “us”).

By accessing our website, placing an order, or using our products or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 【18】 years old (or the legal age of majority in your jurisdiction) to use our services or purchase our products. By using our services, you represent that you meet this requirement.

2. Products and Services

Ecolbrew designs and sells portable coffee devices and related accessories. All product descriptions, images, specifications, and pricing are provided for informational purposes and may be updated or modified at any time without prior notice.

We reserve the right to discontinue or change any product or service at our sole discretion.

3. Orders, Pre-Orders, and Crowdfunding

Orders

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product information.

Pre-Orders & Crowdfunding

For pre-orders or kickstarter crowdfunding campaigns :

  • Delivery timelines are estimates, not guarantees

  • Product features, design, and specifications may evolve during development

  • Delays may occur due to manufacturing, logistics, or regulatory factors

By placing a pre-order or supporting a crowdfunding campaign, you acknowledge and accept these risks.

4. Pricing and Payments

All prices are listed in USD unless otherwise stated. Taxes, shipping fees, duties, or customs charges may apply depending on your location and are the responsibility of the customer unless explicitly stated otherwise.

Payments are processed through third-party payment providers. Ecolbrew does not store full payment card details.

5. Shipping and Delivery

Shipping methods, costs, and estimated delivery times are displayed at checkout or described in campaign communications. Delivery times are estimates and not guaranteed.

Ecolbrew is not responsible for delays caused by customs clearance, carriers, or events beyond our reasonable control.

6. Returns, Refunds, and Warranty

Return, refund, and warranty policies are governed by our Return Policy / Warranty Policy , which forms part of these Terms.

Please review those policies carefully before making a purchase.

7. Use of Products

You agree to use Ecolbrew products only for their intended purposes and in accordance with provided instructions and safety guidelines.

Ecolbrew is not responsible for damage, injury, or loss resulting from misuse, unauthorized modification, or failure to follow instructions.

8. Intellectual Property

All content on our website and services, including but not limited to text, images, logos, videos, product designs, software, and trademarks, is the property of Ecolbrew or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission from Ecolbrew.

9. User Content and Feedback

If you submit reviews, feedback, suggestions, or other content to Ecolbrew, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for business and marketing purposes.

You represent that any content you submit does not violate the rights of third parties.

10. Limitation of Liability

To the maximum extent permitted by law, Ecolbrew shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of our services or products.

Our total liability for any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.

11. Disclaimer of Warranties

Our services and products are provided “as is” and “as available,” unless otherwise stated in a written warranty. We make no guarantees that our services will be uninterrupted, error-free, or meet your specific expectations.

12. Indemnification

You agree to indemnify and hold harmless Ecolbrew, its officers, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products or services.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, USA, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be effective upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Ecoldbrew
Email: info@ecoldbrew.com